Job Title: Academic Registrar
School/Service: Office of the Chief Operating Officer
Campus: All campuses
Responsible to: Chief Operating Officer & Pro-Vice Chancellor (Education & Experience)
ABOUT THE UNIVERSITY OF EAST LONDON:
The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential.
Born in 1898 to serve the skills needs of the 2nd industrial revolution, the University of East London has commenced Year 3 of its transformational 10-year Vision 2028 strategic plan led by our Vice-Chancellor & President, Professor Amanda Broderick, to advance Industry 4.0 careers-1st education. We have a clear route-map to provide a springboard for the jobs and opportunities of the future; drive diversity in the 4.0 talent pipeline – working in partnership to promote talent wherever it is found; and to create an inclusive and sustainable, green future.
We are looking for forward-thinking, innovative, curious, high-energy, self-aware people who are passionate about making a positive difference and who will thrive in an inclusive and diverse University community who are never not moving forwards.
We are building an environment of success where colleagues are supported to achieve, and our community can flourish and thrive. We are an accredited Investors in People Award Institution and have achieved the Investors in People Health and Wellbeing Award. With Athena Swan Awards and being one of a small number of Universities to have achieved the Race Equality Charter Award, we continue on our journey to address and reduce barriers to opportunity.
So, if you are looking to build your career in a dynamic, inclusive and performance-focused team and are inspired by our environment and drive for success, we want you to apply to join the University of East London. We are looking for inspirational individuals who have a passion to make a positive difference to people and planet, creating a more sustainable future for everyone.
The Academic Registrar is accountable to the Chief Operating Officer & Pro Vice-Chancellor (Education and Experience) for providing overall leadership for the Academic Registry service including responsibility for the management of all administrative processes underpinning the student lifecycle and all aspects of the student record and data pertaining to students at UEL. The Academic Registrar will be expected to continually improve the effectiveness, efficiency and quality of the processes and services provided by the Academic Registry, in line with the University’s strategy and the need to deliver a high-quality student experience. The Academic Registrar will also ensure that the service contributes fully to the strategic imperatives of the Vision 2028 strategic plan of the University.
MAIN DUTIES AND RESPONSIBILITIES:
• Leading all activity linked to the administration of the student lifecycle across the University include the management of student enrolment, student records, student systems and student awards and having line management responsibility for the leaders of each teams within the academic registry service and chair the Academic Registry Senior Management Team (SMT)
• Responsibility for the School-based Registry Services and for working closely with the Deans of schools and academic teams to ensure an efficient support process
• Responsible for ensuring a high quality of data in the areas of student and course information as maintained on the student record system and ensuring effective provision of this data for statutory reporting and management information
• Management and oversight of the marking, assessment and exam board processes of the University, working in collaboration with the school academic teams and other stakeholders in the assessment lifecycle
• Ensuring that the delivery of results, awards and certification is efficient and supports the wider needs of student employability and success
• Responsible for overseeing the delivery of academic timetables for students and the appropriate management of the CELCAT timetabling system
• Managing the delivery of postgraduate research student administrative support through the maintenance of the PGR student record and coordination of postgraduate research student progression, assessment and award
• Provide support for the student administration for collaborative partners through the management of an accurate and complete record of partner students and the efficient coordination of all enrolment, assessment, award and certification as appropriate according to the agreements with our delivery partners
• To chair and oversee working groups as directed by the COO on behalf of UEL and to contribute as required to any transformation project boards as part of the Vision 2028 strategic plan and the delivery of service improvement and present all necessary reports as required by the COO and the University Executive Board
• The academic registrar will be expected to be an active member of the COO and PCV (Education and Experience) team in working together to develop shared institutional key performance indicators and provide the necessary data and reporting tools to map these indicators
• Ensure the effective recruitment, induction, management, development and appraisal of all staff within the area of responsibility in line with the University’s HR policies and procedures, promoting effective people
• Implement management practices that ensure staff are engaged and aligned to achieve effective outcomes in pursuit of the University’s strategic ambition
• Manage budgets as necessary in line with the University’s Financial Regulations
• Represent the University externally and internally in line with the seniority of the role and the needs of the University, for example with the Academic Registrars’ Council (ARC)
• Take responsibility, within the University’s policies for employment and health and safety management, for your health and safety at work and for that of those you manage
• Take responsibility for on-going personal and professional development in line with the University’s needs and that of the role.
EDUCATION, QUALIFICATIONS AND ACHIEVEMENTS:
• A degree or equivalent (C)
• Membership of the ARC, Association of University Administrators or equivalent and/or a postgraduate qualification or equivalent in a relevant discipline (e.g., management, higher education studies, law, operations management) (A)
KNOWLEDGE AND EXPERIENCE:
• A track record in leading and managing positive organisational change in a complex institution, for example as a Senior Academic Leadership role. (A/I)
• Extensive experience directing, managing and improving professional service provision and enhancing the quality of administrative services provided to both students and staff for all aspects of the student lifecycle (I)
• Strong people skills with the capability to inspire, lead and develop the team of staff in academic registry and manage a complex service provision within an HE organisation (A/I)
• Knowledge of governance issues in the higher education sector, and the regulatory and legal arrangements for UK university governance (A/I)
• An excellent understanding and working knowledge of all aspects of UK academic-related governance, regulations, administration and organisational management in a Higher Education Institution (I)
• Experiencing of working collaboratively and towards successful outcomes with professional service colleagues and other collaborative bodies both within and outside of the university (I)
• Evidence of successful management by influence (I)
• Experience in handling high-level, sensitive, and confidential matters and information (I)
• A working knowledge of employment legislation that relates to discrimination, sexual harassment and other relevant areas (A/I)
• Experience of handling cross-cultural issues (I)
• Excellent interpersonal, verbal, and written communication skills, including when handling sensitive and confidential matters (A/I)
• Strong collaboration skills (I)
• Academic credibility and reputation to advocate and influence effectively across the University community (I)
SKILLS AND ABILITIES:
• Investigation and conflict resolution skills (I)
• Analytical and writing skills (A/I)
• Openness and commitment to continuous learning/improvement and a positive attitude to change (A/I)
• Ability to foster collaboration across campus and in a diverse professional setting (I)
• Digital proficiency (I)
The University of East London has appointed SearchHigher as their recruitment partner for this campaign, please apply by sending a CV & Cover Letter in Word Document format to firstname.lastname@example.org or call 07823 524581 for a confidential conversation.